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Marketplace Approvals

by Brian C Woosley on October 17, 2016

 

As you all know, the marketplace is a primary driver of the empowr economy. In order to drive growth, each of you have been working to hit your Daily Goal by listing new products daily (in addition to sharing, posting and bidding).

After hearing many of your concerns about not being able to hit your Daily Goal due to listings not being approved quickly enough, we’ve taken a closer look at the moderation process and workflow to see if there is anything that we can do to make it more efficient.

We are working throughout the rest of this week to resolve the issue, and will be taking the following step today:

Any listings that have currently been waiting for over 48 hours to be moderated will be temporarily paused and then relisted. 


NOTE: We need your help to relist your item(s)!

To resubmit any of your listings that are paused, simply visit your I'm Selling page, click on the listing and submit it again. 

Marketplace ApprovalsMarketplace Approvals

If you change your mind about listing any of the individual items again, you don’t need to do anything.

If you do relist item(s), make sure that they meet the marketplace guidelines so that they are not rejected – which will keep you in the auto-approval zone. What’s that?


What’s the auto-approval zone?

If 9 or 10 out of the last 10 items you listed were ultimately approved, your next listings will be auto-approved and instantly available for purchase. (After they are live, they will still be reviewed).

However, if only 6, 7 or 8 of the last 10 items you listed were approved, your listings will need to wait to be reviewed and approved before being made available for purchase.

And if 5 (or less) of your last 10 listings were approved, you won’t be able to list any new items in the marketplace for the next 7 days.

So you really want to pay close attention to the marketplace guidelines

… and ensure that your listings have enough value -- so they are not rejected for reasons of “insufficient value”.  

Also, make sure they are NOT digital goods, such as photos, ebooks or recipes, etc. Those can be sold as premium blogs, but not products.


In the coming days, you will notice that that moderation times will be dropping significantly.

Thank you everyone for your patience, and for continuing to provide your feedback on how we can improve the marketplace. Your help is greatly appreciated.

-Brian

202 Comments
:

Owen Livigha

Thanks for information

19 months ago
Mila Sorensen

You're welcome, Owen!

19 months ago
Asif Iqbal

Thank you for the given information about Marketplace Approvals.

19 months ago
Tam Dieu

Good news for all. Thanks Brian!

19 months ago
Bob Poster

Thanks Brian! Great news as always!

19 months ago
Lebanon Raingam

Thanks for the news @Brain. I still have a lot of digital items revolving around because of sponsoring. Wish there's a way that I can easily take them down with few click :(

19 months ago
Lebanon Raingam

I meant to say, "my digital items" :)

19 months ago
Muhammad N Rasikh

Good point, though it has been pointed out many times before. Let's hope something is done now to resolve the old junk. :)

19 months ago
Albert Dodd

Thank you Brian and Staff for understanding some of the problems that members are having with the Marketplace. I know it will eventually be worked out. That is Part of Evolution and Evolution is a part of Growing. I have made mention to my Success Coach some areas that be improved upon that would cut down on the Rejection Rate. And Speed up the Processing time. Let me know if you don;t understand what I am saying cause I can talk to the Developers.

1) The Rejection's are mostly due to Shipping price is not appropriate for product.
**Understand we can not ship to other countries for same price as inside our country.**
**I suggested we make two boxes ( One for Inside Your Country and another for Outside Your Country or International**

2) The Rejection's are about Shipping Details Not being Clear enough or my Favorite Not enough Detail.
**I recommended that we have Radio Buttons or Check boxes for ( How it will shipped and how long it will take to deliver it)**

Those two things will cut down on the processing time tremendously. As it takes out the human equation and the Listing can not be done without it filled in.

Last thing I would like to recommend looking into is the way the payments are handled for winning bidders. I know I have almost every item come back because no one understands that the Balance does not Pay for the item purchased. I have my setting et as to what is recommended but it does not cover any Marketplace items I have won from bidding. And with so much Confusion with more and more new members joining I have my original one item listed maybe three times. It is confusing me and I am Selling them. Please consider making it mandatory that members have a balance in their Marketplace account by depositing money into so they can bid. I do have suggestion if you are open to it, that is do like I do my business and sell Gift Cards of $5-$100 in value. This way members can purchase the Gift Card from the Marketplace and it gives them a Instant Balance to pay for Items. If you interested this let me know and I can submit the details for the company I use and you can talk to them to find out what they can do for Empowr.

19 months ago
Lori Mooney-Taylor

I like the ideas too bc mine get rejected a week later for nothing. I follow guidlines & ones that have been approved are not now. I sell the same things & put all info in the same but some get approved & some get rejected. now that I have met most days goal till now I wake up this morning to only 9 days & I was over 20??? some of these glitches need addressed soon bc a lot are getting very discouraged over selling & marketplace.

19 months ago
Dezarae Ali

Thank you for all you do Brian! Much love to the empowr team! Your actions are always so full of compassion and understanding. Thank you!!

19 months ago
Muhammad N Rasikh

Thanks for updating us. :)
Please do something for the following issues in marketplace: -
(1) Fixed priced products remain ACTIVE for an unending period even after they've been sold out. They should disappear from our profile's front page as well as I'm selling page in the market place instantly as they're sold & should appear only in I've sold Section.
...
(2) Products we sponsor are appearing at three places i.e. I've bought Section, I'm sponsoring Section & I've sponsored Section (if they've been sold). When we buy something, it should appear in I've bought Section but once we decide to sponsor it, then it should appear ONLY in I'm Sponsoring Section, & when it is successfully sold, it should ONLY appear in I've sponsored Section. And if it is not sold out by sponsoring & sponsor period is over, then it should revert to I've bought Section. In present situation, every time current auction is completed for one or more items, we can only sort out sold out items through sponsoring by opening both the sections i.e. "I'm Sponsoring & I've Sponsored" in separate tabs at once and check each item individually, which takes too much time. Otherwise we keep sponsoring the sold out item again and again until it's sponsor period is over. Even when sponsor period is over, the product still remains in "I'm Sponsoring Section", when actually it is not being sponsored at this stage. This is a huge confusion.

Thank you so much!!! :)

19 months ago
Muhammad N Rasikh

OK & thanks AB for the reply. I hope it will be resolved. But it seems you missed my first point about fix priced listings. :)

19 months ago
Rene Beer

Great info! Thanks for sharing ! Have a good day !

19 months ago
Sudhir Singh

I AM AN INDIAN EMPOWR CITIZEN BUT AT MARKET PLACE AND LEADERBOARD ,THEY ARE SHOWING ME FROM SINGAPORE.PLEASE SOLVE MY PROBLEM.

19 months ago
Rajendra Shukla

Many a times I am unable to edit my sale.The window does not open on App.I have Moto G4 Plus Empowr 3.9.9
Thanks

19 months ago
Rajendra Shukla

M/S Woosley,JC
Wiih pain and disdain I am writing.Today my listing could not come up and I will not be able to complete goal in all 4 categories.Till Yesterday there was no problem.Today again 9/10 rule started applying.This way Millions of us will not be able to earn a cent in AMCO.Understand this.1.No AMCO 2.Product cost I have o bear.3.Shipping charges I have to pay from my pocket.Whereas buyer gives money to Empowr which includes bid price+courier charges.Now tell me how can I continue with business if there is no Cash in my pocket?Courier charges paid by me in cash,item sold costs me in cash. On top of it buyer wants delivery in time and raises dispute as well.Oh my God where is this Model exhists where you pay All Fees to Empowr+Pay for Product+Pay Shipping Charges from your Pocket withut earning a Cent in your Pocket.Chasing 90 days Maturity is a mirage.please help me as I am from a lower middle class.I can not borrow loans to Pay all this for no return in sight.Help make AMCO user friendly and not restricitive trade practice. ASAP
Thanks

19 months ago
Richard Burger Life Builders Country

very good blog Brain that is why I am advertising how to make a blog and how to make a ad
so newer people know how to do them and there under my ads if your looking for help.

19 months ago
Amy Maria Talledo

Thank you so much for the update.

19 months ago
Parvez Ahmed Khan

Thanks, Brian, good information about the listing.

19 months ago
Nikolina Vucemilovic

That is great! Thanks!!

19 months ago
Horgan Okon

LACK OF MODERATION TO MY LISTINGS HAS GREATLY IMPEDED ME FROM HITTING MY DAILY GOALS THIS MONTH.

ANYWAYS, I'M HAPPY TO HEAR THAT WORK IS ONGOING TO MAKE THIS PARTICULAR PROBLEM A THING OF THE PAST.

THERE'S NO NEWS THAT COULD BE BETTER THAN THIS, AND I WANT TO APPEAL THAT THE MODERATORS SHOULD APPROVE MY LISTINGS BECAUSE I SELL LEGIT ITEMS.

THANKS BRIAN AND OTHER STAFF, FOR ALL YOUR TIME AND EFFORT TO MAKE THIS PLATFORM ONE OF THE BEST FOR US ALL.
YOUR REWARD SHALL BE DIVINE.

Horgan Okon!

19 months ago
Mila Sorensen

We want nothing more than to see everyone being productive and successful! You are welcome, Horgan!

19 months ago
Sanyaolu Nurude

thanks bryo and the entire empowr staff for working tirelessly. This has hindered me so much from hitting my daily goals i hope now i will hit my daily goals as many times as possible.

19 months ago
Mila Sorensen

Hi Abrahammr, we want everyone to be hitting their Daily Goal and look forward to seeing an improvement. We're glad to hear you're happy about the announcement!

19 months ago
Nick Kosar

Very good and useful blog post! Thanks for sharing.

19 months ago
Sanyaolu Nurude

thank you

19 months ago
Muhammad Arshad Niazi

Very good step towards marketplace moderation time issue. As a moderator we are all working 24/7 and now we can manage more easily as well as clients too. Thanks Brian!

19 months ago
Manolea Ciprian

Thanks for the info about marketplace approvals. Can empowr team please tell me my mid october AMCO? I don't know what initially was.

19 months ago
Manolea Ciprian

I did send you a DM!

19 months ago
Regina Talamor

Thank you for the updating news about the Marketplace approvals. More power to all!

19 months ago
Valentina Melanich

Great post! Thank you for your pleasure. Hail mutual!

19 months ago
Dhanendra Shah

Thanks for clear confusion about LISTING.

19 months ago
David Bruyland

Thanks, I hope that all citizens read this announcement, and and they pay attention to make correct listings. That will benefit all of us.

19 months ago
Alexander Antonyuk

ЭТО ОТЛИЧНАЯ НОВОСТЬ)) у МЕНЯ УЖЕ ДАВНО НЕТ ПРОБЛЕМ С АУКЦИОНОМ,но у многих моих знакомых проблемы постоянно. Надеюсь,что теперь у них будет всё получаться))

19 months ago
Ninja Model

Thats a good initiative but i also want you to look after those listings in which people are selling blogs at a price of may be 50$ or more.. and i purchased one thinking that I am purchasing a laptop as there was nowhere mentioned that it is a blog..

19 months ago
Mila Sorensen

Hi Lovely, we are definitely doing our best to monitor the marketplace quality. Please remember to always report products that do not meet the marketplace guidelines. You have the power to report any such items. Thanks!

19 months ago
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